February 2, 2017

Defining Success

“Success comes from knowing that you did your best to become the best that you are capable of becoming.” – John Wooden

Last quarter we hit an on-time percentage of 96.1% of all of our deliveries. Not bad when you consider most of these late runs are beyond our control, with weather, traffic delays, customer issues, etc. The question I ask within our organization is how can we get better, get to 100%? How can we become the PERFECT transportation company? We all want perfection, but is it realistic? How do we know we really are giving all that we are to get there?

None of us are perfect, but that is no excuse to stop striving for perfection. Perfection in transportation is simply unattainable, but that doesn’t stop us from giving our all. Although perfection is our main goal, we are realistic about it. We need to forgive ourselves and others as we all make wrong decisions and mistakes throughout our days. As a company, Winnesota Regional Transportation’s philosophy is to learn from our mistakes and to be a better company for it. Saying sorry is one thing, but acting like you are sorry is another. We take seriously any slip in service to observe and learn, so we are not repeating silly mistakes time and time again. We believe that is a key factor to our success and the customer loyalty we have garnered over the years.

We can confidently tell our customers that we will give it our all for you. We may at times come up short of perfection, but we will learn and grow to do our best again tomorrow. Striving for the unattainable, but striving nonetheless with all we can possibly give! Knowing we did our best is what I define as perfection in transportation and I promise we will do exactly that for our customers each and every day!

Sincerely,

Nick Olsen

Our Resource Guides

Top 50 Transportation and Logistics Blogs

Read more

On-Demand Transportation And Delivery: 12 Compelling Statistics & Opportunities For The Future

Read more

Refrigerated Transportation And The Cold Chain: Making Innovation And Globalization Possible

Read more

13 Winter Driving Tips to Keep You and Your Loved Ones Safe this Winter

Read more

How Third Party Logistics Helps Shippers Decrease Costs And Increase Efficiency

Read more

The Ultimate State-By-State Midwest Road Work Resource Guide: Updated Winter 2018

Read more

The Ultimate Resource Guide For First Time Drivers

Read more

Share this!

More News & Resources

Back to all News & Resources

Request a quote

See how our delivery & warehousing solutions can help you today.

Get Started